Click on the "Login / Create Account" button on the top right-hand side of the website. Enter your email and choose a password, then click on "No Account? Sign-Up Now.". This will kick of the account creation process. Your email address will need to be verified following which you can capture your account details.
You can request a new one. Go to the login page, enter your login credentials. Upon submission, you will be notified that your account is not verified, there will be a link here to request a new verification code, click on it.
If you had followed the steps in "How do I create my account?", have checked your spam folder and given at least 10min for the email to be received. Please contact us for assistance via email, telephone or our "Contact Us" form.
We most often do. You can request to change your password via the login page. Click on "Forgot Password" and we will send you a link in your email to reset it. Follow the instructions in the email.
Yes, you can. Our messages are placed directly onto the crate. On checkout, select "Yes" to add a personal message. Please contact us for any special arrangements.
You can add the address and contact details of the recipient on checkout.
You can add this product to your wish list and we will notify you as soon as we get more stock.
At ManCrate we try to cater to all our customers. Simply pop us your requirements via email, telephone or our "Contact Us" form and we will get back to you ASAP.
Take note, the crate has a limited size, so this would be the restriction. Pop us your requirements via email, telephone or our "Contact Us" form and we will do our best to accommodate you.
Every crate has a limited size. Pop us your requirements via email, telephone or our "Contact Us" form and we will do our best to accommodate you.
Through our PayFast facility, one can pay via Credit and Cheque Cards, Instant EFT and EFT Payment
Yes, an emailed invoice is sent to you in the specified email address. Alternatively you can view and download a PDF invoice when logged in under the "My Orders" section
If you are not satisfied with your product, get in touch with us to make arrangements.
Standard - 2 to 5 working days excluding weekends. Overnight Delivery - This is our Express option, delivery can be expected the next days.
Orders before 12 are dispatched the same day, depending on shipping method selected, the next day will be the quickest. You can phone, or email should you need any special arrangements, we will do our best to accommodate you.
Should you need to collect, contact us to make this request and we will do our best to accommodate you.
Unfortunately, once the package leaves ManCrate, it is out of our control. A tracking number is provided with all our shipments, please contact the service provider with the tracking number that was sent to you.
You will be notified via email when your order has left ManCrate. This will include your tracking number, that you can use to track the parcel to your door.